Aftersales Consultancy Support
Demands placed on the aftersales functions within the dealership business are growing ever more challenging. With manufacturers stripping out service content and book times tightening up making money from aftersales and balancing productive and non-productive costs has never been more difficult. We’ve worked with workshops of all sizes, those with 5 technicians right up to 25 or more, and consistently delivered massive improvements in bottom line profits.
By using our process training and ongoing support to maximise workshop efficiency and up-sell opportunities, you could see a 30% increase in service department net profit. You can add in any new electronic systems but if you haven’t got good people and focused processes, you will fail to get good results!
If you would like to improve the performance of your aftersales department, please contact us for more details.