Format:

Interactive workshop

Duration:

1 day

Recommended for:

All dealership sales department personnel, including Service Executives.

Key learning outcomes:

  • The importance of the telephone to maximise personal sales performance.
  • How to use the telephone conversion pad to stand out positively from competitors.
  • Basic telephone skills – including appointment setting, agreeing positive next actions and sales.
  • How to deal with customers ‘at a distance’ enquiries and practiced using conversion tracks to gain more appointments and sales.
  • The value of the sales funnel.  
  • How to create a high quality appointment confirmation that sets you apart from your competitors.

Want to book onto this course?

Fill in your details below and we will be in touch to discuss your training needs.




Are you a car dealer? (At this time we can only work with car dealerships & manufacturers) Yes

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