Interactive workshop


1 day

Recommended for:

All dealership Service Managers.

Key learning outcomes:

  • The objectives of a Service Manager.
  • Management of your people, even when it’s not easy.
  • The recruitment process and set up for success!
  • Management of sales processes within the service department.
  • Routines and disciplines – daily, weekly and monthly.
  • Where to look to increase sales and profitability.
  • KPI’s in the service department and how to improve them.