Interactive workshop


1 day

Recommended for:

This course is suitable for any personnel who have responsibility for, and provide leadership to, the dealership service team; whether Service Managers, Dealer Principals or other dealership owners.

Key learning outcomes:

  • The objectives of a Service Manager.
  • Management of your people, even when it’s not easy.
  • The performance review – objectives, structure and timescales.
  • What to do when a member of your team is not responding.
  • Disciplinary processes and the importance of documentation.

Want to book onto this course?

Fill in your details below and we will be in touch to discuss your training needs.

Are you a car dealer? (At this time we can only work with car dealerships) Yes

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