Out-source your call centre and save time, hassle and expense!
Our professional contact centre support services can be accessed on an on-demand basis.
Eliminate the high costs of setting up and running your own BDC and use ours!
There are 3 ways to utilise this service – as an overflow, full-time or on demand service.
Perfect for smaller dealer groups or solus site operations.
We are automotive experts so understand how to provide exceptional customer service in your industry.
Specialists in both inbound call management and outbound prospecting.
We can help both your sales and aftersales departments achieve sales targets.
We understand the importance of making good quality appointments.
I'M INTERESTED IN CALL CENTRE SUPPORT
WHY CHOOSE US
Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
347 combined years’ experience within motor industry.
Extensive experience working at dealer management and manufacturer level.
We understand how to sell cars!
Contact centre management experience.
Passionate about providing solutions to improve the business performance and bottom line of automotive dealerships.
Experienced in broad spectrum of disciplines incl. event management, call centre management, creative & print fulfilment, digital marketing, training and systems development.
"Having done a number of events over the years I was very happy with the result during the QR Code Event. Although not as many appointments were made they were far stronger. The intrigue created for the customer as to what was behind their code really helped ensure we had minimal no shows and enjoyed one of our best ever weeks."
Brand Manager, Rybrook MINI
"After a pilot of the QR code event at Leamington Spa, we have enjoyed probably the most successful 4 day event ever for this site."
Group Sales Director, Drive Vauxhall
“Having done many VIP events in the past I was very sceptical about running a QR Code Select Event, however we ran one and had over 170 appointments generated and sold more cars than I've ever sold on a VIP event weekend. I would recommend you give it a try.”
Sales Manager, Perrys Vauxhall, Huddersfield
"We were a little apprehensive at the beginning, but after our site visit from Fraser, and having experienced his enthusiasm, it quickly spread amongst our sales team helping us produce probably our best September ever!"
Sales Manager, Roadside Vauxhall
"The event was a massive success and was all delivered very professionally. The support from the team in the office was first class and nothing was ever a problem. We will be doing another one in the future."
Group Used Car Buyer, Sherwoods Vauxhall
"We’ve done loads of other off the shelf events over the years, but the QR Code event blew the doors off the dealership. We’ve never sold so many cars in a single event!"
Group Operations Manager, Richmond Motor Group Hyundai & Citroen
What call centre services do you offer?
We offer call centre services including:
B2B appointment making.
Scheduled renewals prospecting of your sales customers.
Sales event prospecting.
Aftersales service reminder follow-ups.
VHC amber follow-up.
Sales department follow up calls and lost sales analysis.