Are you considering your next partner to deliver & administer your network Training Academy?
Talk to us about how our approach to training will provide long term benefits to both your retailers and customers.
Are you considering your next partner to deliver & administer your network Training Academy?
Talk to us about how our approach to training will provide long term benefits to both your retailers and customers.
We will contact you within one business day.
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Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
"All of the training was great, much needed and explained well."
"Very informative & refreshing. Good to share advice and talk about what works!"
"Great course, would recommend to all new starters."
"Every member of the sales team thoroughly enjoyed the training and all came back enthusiastic, fully prepared, and better trained on the phone."
Put simply, the customer is at the heart of everything we do. We work to understand the customer experience in the areas of the dealership the training covers and identify the ‘experience gap’ between the customer expectations and the actual experience in dealership.
We then map the ideal customer experience in partnership with the OEM and develop training course(s) to bridge the experience gap within the network.
We deploy active, engaging and participative approaches to training which will gain delegate buy-in to our courses written to deliver a fantastic customer experience from your network.
Our training administration service would include:
– Dedicated training administrator(s).
– A monthly report on the booking status of courses (people booked to attend / have attended), identifying any potential threats to future courses.
– Prospecting dealers to attend courses to minimise course alterations/cancellations.
Dealers will be given 3 options for booking onto a course or make an enquiry:
– Call a dedicated training hotline.
– Email the dedicated training administrator(s).
– Visit the web portal to find out availability and click to book a place.
*The information and quoted statistics contained in this website are for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. We can inform you what is likely to be achievable for your business before entering into a contract for any of our products and services.