The FCA consumer duty and the automotive industry: In the UK from July 31st 2023, the Financial Conduct Authority (FCA) Consumer Duty comes into practice. The Consumer Duty regulatory frameworks aim to improve customer protection and promote ethical treatment of...
Now that we seem to be emerging from the threats and pressures of the pandemic, car dealers, like most of us, are coming to terms with the existential threat of war in Ukraine and the long-term ambitions of Putin and...
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