“You can only manage what you can measure and the VP system seemed to offer us the ability to really see what was happening in the business with used car preparation. This helped us focus on fixing the areas that have the biggest impact on our used car business.”

“The VP system shows how long it’s taking vehicles to get through each stage from arrival on site to getting them onto the internet. The dashboard gives me an accurate overview of where all the vehicles are from both a group and site level, highlighting where the process blockages are. This is something I couldn’t readily see without the system. The daily reports have been invaluable as they help me to be proactive and manage issues before they become a real problem.”

“The VP system has allowed me to manage our used car prepping process more effectively. For example, through the VP I identified a need for additional resource in valeting and smart repair to remove a major blockage and speed up the prepping process. The additional cost for this is far outweighed by the time and costs saved by getting the car on sale much more quickly.”

“The system is very easy to use and understand. We are saving so much time from having to physically go on site to find stock or talking to multiple people across all departments to get information, as this is all now automated and available at the click of a button. As such we are more productive and less stressed because the whole process is running more efficiently.”

“The prep time has reduced dramatically across all franchises with some sites taking just 3 days to get vehicles on sale. Obviously this has had a major impact on stock turn and it’s helped us achieve an improvement at group level from 47 days to sale in October 2019 to 32 days to sale in October this year, which I’m really happy with, particularly given the year we’ve had.”