Car Dealership Bodyshop Consultancy
Does your body shop add value to customers at your car dealership?
If not, we can help you achieve increased profits, increased CSI scores and increased customer retention. If so, we can help improve them further with our automotive body shop consultancy!
KEY SERVICES
- Full departmental profit audit.
- Maximising the Bodyshop productivity, utilisation and efficiency.
- Maximising the profit opportunities from the OEM Approved Repairer status.
- Increase the basket of genuine collision parts per repair against ‘trade parts sale’ for the same repair.
- Maximising the opportunities to upsell when a vehicle is undergoing body repairs.
- Identify the benefits afforded by the active use of a ‘non fault’ repair and hire scheme.
- Review of the aftersales processes regarding cross selling opportunities with the service department (service maintenance, MOTs etc).
- Identify training opportunities regarding how to present a structured and professional offer for repairs and how to overcome objections.
AVG PROFIT INCREASE
ORIGINAL STAFF RETAINED
CS IMPROVEMENT
Statistics shown are sample figures delivered for real customers*
TALK TO US ABOUT OUR AUTOMOTIVE CONSULTANCY SERVICE
We will contact you within one business day.
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Why choose us
Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
- In 10 years, we have grown from just our founder, Fraser Brown, to have 29 team members.
- Now working with 39 brands across Europe, 10 of the top 20 UK dealer groups and directly for 10 OEMs.
- Equally able to help multi-franchise dealership groups and single site and owner-operated franchises.
- We have in-house creative resources including video, graphic design and online designers. Our creative team are ready to create cutting edge solutions.
Popular Questions
The automotive body shop consultancy format begins with an in-depth review of the current situation in the specific business areas we have been asked to review with the Dealer Principal/Business Owner and Bodyshop Manager. This will include spending time within your business observing people and processes. Following this we will make recommendations of changes to processes, strategies and skills that are required. This will be supplemented with a combination of action plans, training / workshops and coaching to achieve the necessary business improvements.
This package very much works with the dealership management team to find solutions and support the incumbent people. The key to the success of the programme lies in gaining the buy-in of both the management and Bodyshop teams – we will help you do just that!
We’ve worked with dealerships of all sizes, those with workshops with 5 technicians right up to 25 or more, so we understand the challenges you face. We’ve consistently delivered massive improvements in bottom line profits thanks to our process training and ongoing support. Give us a call and talk to us about the issues faced in your Bodyshop and we will be happy to discuss how we can help. Or we can arrange to come and see you for a half day FOC to discuss this service in more detail if you prefer.