• Returning your car dealership staff after furlough

    Returning your car dealership staff after furlough

    The National Franchised Dealer’s Association (NFDA) recently published some of the findings from its latest post-lockdown automotive retail survey which showed that only 35% of dealerships had completed the return of all their staff to work following the COVID-19 lockdown period. With the end to the Government furlough scheme in sight, the time is fast approaching for the remaining 65% of dealerships to make a decision on the future of their remaining furloughed staff, and for those lucky enough to have a job to return to, how best to reintegrate them after a lengthy absence.

  • A successful dealership starts with nurturing your team

    A successful dealership starts with nurturing your team

    More than ever businesses are looking to drive the best possible performances from their teams.  Some are trying to deliver a budget performance on a smaller than budget headcount, a metaphorical quart from a pint pot.  In the current climate this is perfectly understandable, we all need to manage cost and optimise revenue.  But how do you know if your team are as productive and effective as possible?

  • Should used car dealers go to “prep” school?

    Should used car dealers go to “prep” school?

    Since the return back to work in June, car dealers are enjoying high levels of used car activity attracting enquiries from existing customers as well as new customers, some of whom are looking for mobility in order to avoid public transport.  Add to this the customers who have decided not to go on holiday this year, but to spend their saved holiday money on a car upgrade and you have a buoyant used car market.

  • Why does the word “prospecting” cause car Sales Executive’s hearts to sink?

    Why does the word “prospecting” cause car Sales Executive’s hearts to sink?

    Have you ever wondered why the word ‘prospecting’ causes Sales Executive’s hearts to sink? In this age of digital marketing and social media, the traditional mediums of press and radio seem to have become something of an anachronism for car dealers, despite the modern alternatives being just as expensive and just as difficult to evaluate in terms of enquiries generated.