- September 23, 2020
- By Nick Coyle
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Blog
Returning your car dealership staff after furlough
The National Franchised Dealer’s Association (NFDA) recently published some of the findings from its latest post-lockdown automotive retail survey which showed that only 35% of dealerships had completed the return of all their staff to work following the COVID-19 lockdown period. With the end to the Government furlough scheme in sight, the time is fast approaching for the remaining 65% of dealerships to make a decision on the future of their remaining furloughed staff, and for those lucky enough to have a job to return to, how best to reintegrate them after a lengthy absence.
- August 24, 2020
- By Nick Coyle
- 2410
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A successful dealership starts with nurturing your team
More than ever businesses are looking to drive the best possible performances from their teams. Some are trying to deliver a budget performance on a smaller than budget headcount, a metaphorical quart from a pint pot. In the current climate this is perfectly understandable, we all need to manage cost and optimise revenue. But how do you know if your team are as productive and effective as possible?
- August 19, 2020
- By Nick Coyle
- 7274
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Should used car dealers go to “prep” school?
Since the return back to work in June, car dealers are enjoying high levels of used car activity attracting enquiries from existing customers as well as new customers, some of whom are looking for mobility in order to avoid public transport. Add to this the customers who have decided not to go on holiday this year, but to spend their saved holiday money on a car upgrade and you have a buoyant used car market.
- July 29, 2020
- By Nick Coyle
- 1634
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Why does the word “prospecting” cause car Sales Executive’s hearts to sink?
Have you ever wondered why the word ‘prospecting’ causes Sales Executive’s hearts to sink? In this age of digital marketing and social media, the traditional mediums of press and radio seem to have become something of an anachronism for car dealers, despite the modern alternatives being just as expensive and just as difficult to evaluate in terms of enquiries generated.
- July 23, 2020
- By Nick Coyle
- 1460
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Why putting the ‘sales’ into aftersales is key to maximising car dealership profitability
The areas of the business outside of the sales department are not usually seen as sales opportunities. The individuals we attract to these departments tend towards the technical rather than the commercial. The prevalent considerations tend towards logistics, time management and technical capability.
- July 16, 2020
- By Fraser Brown
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Do you know how long the vehicle preparation time in your car dealership really is?
With the emerging importance of the used car business following the COVID-19 lockdown, understanding how long your vehicle preparation time is, and how this can be improved, is crucial for maximising used car profitability.
- June 23, 2020
- By Fraser Brown
- 1867
- 2
Three weeks since car dealerships re-opened, what’s happening?
Over the past few weeks I have spoken with more than 20 dealer group Directors, and it is very clear that there is a big divide between those dealer groups that have set out to make money and those that have decided to minimise losses. Interestingly, most have achieved what they set out to do.
- March 27, 2020
- By Fraser Brown
- 1764
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Statement by Fraser Brown, MD of MotorVise
In line with the decision of many of our customers to close sales showrooms to customers, I believe it is the right time to minimise the operations of my own business. As such, many of the MotorVise team have now been furloughed and the office closed. I am still here to help!
