79% of users find vertical video more engaging, do you use video correctly on social media? Read now how you can take advantage.
In a market where there is increasing pressure on dealer margins and with a backdrop of high employment levels*, getting recruitment decisions right the first time is crucial if dealers are to avoid wasted resources and high staff churn.
Highly satisfied customers are undoubtedly the biggest driver of customer retention and recommendation. So, if long term profitability and growth is to be achieved, it is vital to ensure that your customers receive a fantastic experience during their vehicle purchase, but also throughout their entire ownership of the car.
With Brexit looming and the uncertainty of what that will mean for the industry after 29 March, it’s fair to say that Q1 2019 has been like no other for UK automotive dealers.