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Become a mystery shopper

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Become a mystery shopper

At MotorVise we are always on the lookout to grow our network of dependable and skilled mystery shoppers.

Our mystery shoppers evaluate automotive dealerships across the UK, interacting as a regular customer or potential buyer.

Mystery shoppers assess various aspects of the dealership experience, from showroom standards to service desk knowledge and sales processes. They then provide detailed reports that help dealerships improve their customer service and performance. We offer a variety of mystery shop assignments, including in-person visits, telephone enquiries, and online interactions.

How does it work?

  1. Sign up: Complete our easy online application form to get started.
  2. Briefing: Receive briefing materials and guidelines for each assignment.
  3. Assignment: Visit selected dealerships, posing as a regular customer.
  4. Feedback: Submit detailed reports through our user-friendly online system.
  5. Get paid: Receive payment for each completed assignment.

Popular Questions

Our mystery shoppers interact with automotive dealerships, posing as a regular customer. They evaluate the quality of customer service, the process, and overall experience. The insights gathered are then compiled into a report to help businesses improve their services.

Once you are a mystery shopper with the MotorVise team, you’ll receive updates about available assignments. You can select assignments that fit your schedule, format and location preferences.

After completing an assignment, you’ll submit your detailed feedback through our user-friendly online system. We provide clear instructions to all mystery shoppers to make this process smooth and straightforward.

Our assignments come with detailed briefs, providing all the information you need to complete your mystery shop. Our office team are available Monday to Friday for any queries you may have.

The rate for mystery shops varies depending on the requirements of the assignment. How much you can earn will be clearly listed in the specific assignment advert. Generally, the longer the assignment takes, the higher the pay will be.

Yes, the benefit of being a mystery shopper is the flexibility to choose where, when and how much you work.

DO YOU WANT TO FIND OUT MORE ABOUT OUR MYSTERY SHOPPING?

We will contact you within one business day.

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Why choose us

Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.

  • In 10 years, we have grown from just our founder, Fraser Brown, to have 29 team members.
  • Now working with 39 brands across Europe, 10 of the top 20 UK dealer groups and directly for 10 OEMs.
  • Equally able to help multi-franchise dealership groups and single site and owner-operated franchises.
  • We have in-house creative resources including video, graphic design and online designers. Our creative team are ready to create cutting edge solutions.