Car Manufacturer Bespoke Training
Are you considering your next partner to deliver & administer your network Training Academy?
Talk to us about how our approach to bespoke automotive training will provide long term benefits to both your retailers and customers.
KEY SERVICES
- We will remove the administrative burden and provide a seamless professional solution for you.
- We provide real, practical, on the ground bespoke automotive training for dealers, guaranteed to make an immediate impact on their business.
- Our course content and materials are dynamic & interactive, written and delivered to engage all learning styles.
- Your retailers will benefit from improved staff retention through successful and knowledgeable staff.
- Our training provides continuous professional development in your network.
- We understand that emotion & feelings drive brand loyalty and know how to train this.
- We will turbo charge the customer experience in your retail network with our courses.
TALK TO US ABOUT OUR AUTOMOTIVE CONSULTANCY SERVICE
We will contact you within one business day.
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Why choose us
Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
- Extensive industry management experience & delivering dealership training.
- Workshop course format with a high degree of delegate interaction.
- Course workbook & toolkits to use in the dealership.
- 347 combined years’ experience within motor industry.
- Extensive experience working at dealer management and manufacturer level.
- We understand how to sell cars!
- Passionate about providing solutions to improve the business performance and bottom line of automotive dealerships.
- Experienced in broad spectrum of disciplines incl. event management, call centre management, creative & print fulfilment, digital marketing, training and systems development.
Popular Questions
Put simply, the customer is at the heart of everything we do. We work to understand the customer experience in the areas of the dealership the training covers and identify the ‘experience gap’ between the customer expectations and the actual experience in dealership.
We then map the ideal customer experience in partnership with the OEM and develop training course(s) to bridge the experience gap within the network.
We deploy active, engaging and participative approaches to training which will gain delegate buy-in to our courses written to deliver a fantastic customer experience from your network.
Our training administration service would include:
– Dedicated training administrator(s).
– A monthly report on the booking status of courses (people booked to attend / have attended), identifying any potential threats to future courses.
– Prospecting dealers to attend courses to minimise course alterations/cancellations.
Dealers will be given 3 options for booking onto a course or make an enquiry:
– Call a dedicated training hotline.
– Email the dedicated training administrator(s).
– Visit the web portal to find out availability and click to book a place.