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Fixing Automotive Recruitment: Expert Insight from MotorVise’s Fraser Brown

Fixing Automotive Recruitment: Expert Insight from MotorVise’s Fraser Brown

The automotive industry doesn’t have a talent shortage; it has a recruitment problem.

Nine in ten automotive employers are struggling to fill roles across the UK, which on the surface suggests a lack of candidates. But the reality is different. The issue isn’t supply, it’s connection.

Right now, the system isn’t bringing the right people and the right opportunities together.

At MotorVise, we see the same pattern play out across dealerships nationwide. Employers are overwhelmed with applications one week, then left with a shortage of quality candidates the next. Hours are spent filtering CVs, chasing responses, and managing interview schedules – only for candidates to drop out or simply not show up.

Hiring for a single role can cost up to 40 hours of management time. And that’s before the right person is even found.

For dealerships, this is not only inefficient, but a direct hit on performance.

From the candidate’s perspective, the experience is just as broken. Applications disappear into automated systems. Communication is limited. Processes are long, unclear, and often inconsistent. In some cases, interviews are arranged and then cancelled.

It’s no surprise candidates disengage early.

And when both sides are frustrated, the system isn’t working.

Part of the problem is how recruitment has evolved. Automation has improved speed, but often at the cost of quality. Candidates are filtered too early against rigid criteria, while the traits that actually matter in automotive – communication, personality, and trust – are almost impossible to assess on an AI-reviewed CV.

At the same time, the industry itself is changing.

Electrification, new technologies, and rising customer expectations are reshaping the skills needed across sales and aftersales. Yet many hiring processes are still built around outdated role profiles and traditional interview formats.

The result is a clear disconnect between what businesses need and how candidates are being evaluated.

There’s also a wider workforce challenge. The talent pool is ageing, and competition is increasing across sectors. But this isn’t just about attracting people into the automotive sector, it’s about keeping them engaged long enough to hire them.

Right now, too many strong candidates are lost during the recruitment process itself.

That needs to change.

We’re seeing a clear shift towards more streamlined, experience-led hiring models, and the results speak for themselves.

At MotorVise, our approach is simple: reduce process, increase interaction.

By bringing employers and pre-screened candidates together in a single, structured environment, dealerships can assess what actually matters – how people communicate, think, and perform in real-world scenarios.

It’s faster, it’s more effective, and it delivers better hiring decisions.

Because success in automotive has never been about ticking boxes on a CV. It’s about people.

The industry doesn’t need more candidates, it just needs a better way of finding them.

Until that changes, automotive recruitment will continue to fall short.