The MotorVise Leisure Vehicle Service Training Programme
Our Leisure Vehicle service training programme is relevant whether you are new to the industry or looking for professional development.


Levels 1-2: taking the Service Advisor through to readiness for Service Management roles. Download course overviews below.

  • Level 1: Accredited Service Advisor

    – Technical Awareness (DOWNLOAD)
    – Service Department Foundation (DOWNLOAD)

    Competency level on completion: Accredited Service Advisor

  • Level 2: Advanced Service Advisor

    Courses (any order):
    – Proactive Service Sales Generation & Outbound Prospecting (DOWNLOAD)
    – Maximising Conversion Ratios from Incoming Service Enquiries (DOWNLOAD)
    – Improving VHC Performance (DOWNLOAD)
    – Excelling in Mystery Shop Results (DOWNLOAD)
    – Maximising Customer Satisfaction & Customer Handling Skills (DOWNLOAD)

    Competency level on completion: Advanced Service Advisor


Levels 3-4: developing the skills and competencies of the car dealership Service Manager role. Download course overviews below.

  • Level 3: Accredited Service Manager

    – Service Management Foundation (DOWNLOAD)

    Competency level on completion: Accredited Service Manager

  • Level 4: Advanced Service Manager

    Courses (any order):
    – Developing A Winning Service Team (DOWNLOAD)
    – Driving Performance Improvement (DOWNLOAD)

    Competency level on completion: Advanced Service Manager


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Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.

  • Extensive industry management experience & delivering dealership training.
  • Workshop course format with a high degree of delegate interaction.
  • Course workbook & toolkits to use in the dealership.
  • 347 combined years’ experience within motor industry.
  • Extensive experience working at dealer management and manufacturer level.
  • We understand how to sell cars!
  • Passionate about providing solutions to improve the business performance and bottom line of automotive dealerships.
  • Experienced in broad spectrum of disciplines incl. event management, call centre management, creative & print fulfilment, digital marketing, training and systems development.
  • "All of the training was great, much needed and explained well."

    Delegate feedback
  • "Very informative & refreshing. Good to share advice and talk about what works!"

    Delegate feedback
  • "Great course, would recommend to all new starters."

    Delegate feedback
  • "Every member of the sales team thoroughly enjoyed the training and all came back enthusiastic, fully prepared, and better trained on the phone."

    Delegate feedback