The MotorVise Service Training Programme
Our service training programme is relevant whether you are new to the industry or looking for professional development.
Service Department Training
SERVICE ADVISOR
Levels 1-2: taking the Service Advisor through to readiness for Service Management roles. Download course overviews below.
Level 1: Accredited Service Advisor
Level 2: Advanced Service Advisor
Courses (any order):
– Proactive Service Sales Generation & Outbound Prospecting (DOWNLOAD)
– Maximising Conversion Ratios from Incoming Service Enquiries (DOWNLOAD)
– Improving VHC Performance (DOWNLOAD)
– Excelling in Mystery Shop Results (DOWNLOAD)
– Maximising Customer Satisfaction & Customer Handling Skills (DOWNLOAD)Competency level on completion: Advanced Parts Advisor
SERVICE MANAGER
Levels 3-4: developing the skills and competencies of the car dealership Service Manager role. Download course overviews below.
Level 3: Accredited Service Manager
Courses:
– Service Management Foundation (DOWNLOAD)Competency level on completion: Accredited Service Manager
Level 4: Advanced Service Manager
I'M INTERESTED IN SERVICE TRAINING
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WHY CHOOSE US
Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
- Extensive industry management experience & delivering dealership training.
- Workshop course format with a high degree of delegate interaction.
- Course workbook & toolkits to use in the dealership.
- 347 combined years’ experience within motor industry.
- Extensive experience working at dealer management and manufacturer level.
- We understand how to sell cars!
- Passionate about providing solutions to improve the business performance and bottom line of automotive dealerships.
- Experienced in broad spectrum of disciplines incl. event management, call centre management, creative & print fulfilment, digital marketing, training and systems development.
"All of the training was great, much needed and explained well."
"Very informative & refreshing. Good to share advice and talk about what works!"
"Great course, would recommend to all new starters."
"Every member of the sales team thoroughly enjoyed the training and all came back enthusiastic, fully prepared, and better trained on the phone."
