The MotorVise Service Training Programme
Our service training programme is relevant whether you are new to the industry or looking for professional development.
Service Department Training
SERVICE ADVISOR
Levels 1-2: taking the Service Advisor through to readiness for Service Management roles. Download course overviews below.
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Level 1: Accredited Service Advisor
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Level 2: Advanced Service Advisor
Courses (any order):
– Proactive Service Sales Generation & Outbound Prospecting (DOWNLOAD)
– Maximising Conversion Ratios from Incoming Service Enquiries (DOWNLOAD)
– Improving VHC Performance (DOWNLOAD)
– Excelling in Mystery Shop Results (DOWNLOAD)
– Maximising Customer Satisfaction & Customer Handling Skills (DOWNLOAD)Competency level on completion: Advanced Service Advisor
SERVICE MANAGER
Levels 3-4: developing the skills and competencies of the car dealership Service Manager role. Download course overviews below.
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Level 3: Accredited Service Manager
Courses:
– Service Management Foundation (DOWNLOAD)Competency level on completion: Accredited Service Manager
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Level 4: Advanced Service Manager
I'M INTERESTED IN SERVICE TRAINING
We will contact you within one business day.
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WHY CHOOSE US
Our team have an extensive range of skills gained from within and outside the motor industry. As such we are confident in our ability to deliver a first-class service to the dealerships & manufacturers we work with.
- Extensive industry management experience & delivering dealership training.
- Workshop course format with a high degree of delegate interaction.
- Course workbook & toolkits to use in the dealership.
- 347 combined years’ experience within motor industry.
- Extensive experience working at dealer management and manufacturer level.
- We understand how to sell cars!
- Passionate about providing solutions to improve the business performance and bottom line of automotive dealerships.
- Experienced in broad spectrum of disciplines incl. event management, call centre management, creative & print fulfilment, digital marketing, training and systems development.
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"All of the training was great, much needed and explained well."
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"Very informative & refreshing. Good to share advice and talk about what works!"
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"Great course, would recommend to all new starters."
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"Every member of the sales team thoroughly enjoyed the training and all came back enthusiastic, fully prepared, and better trained on the phone."
